Night Service Co - Ordinator (Homeless Services)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role

In your role, you ensure a customer-focused approach in all services, addressing issues like noise, vandalism, and crises as per support documentation. You comply with data protection laws, safeguarding protocols, and conduct regular safety and building checks. You innovate to enhance service delivery, maintain accurate records of nighttime activities and incidents, and oversee the cleanliness and safety of communal areas. Reporting maintenance concerns and ensuring timely completion of work is essential. You act as a positive representative, building relationships with external organisations. Finally, you support the organization's vision and participate in training as needed.

This is night shift working 3 days a week, Friday, Saturday and Sunday (9pm-9am).

More About you 

You bring essential skills and experience, including local knowledge and networks, strong communication and professionalism, and an understanding of personal and professional boundaries. You are familiar with Group policies, property management, COSHH, Health & Safety requirements, and IT systems. Your ability to assess and manage conflicting demands, represent the business, and understand safeguarding, support planning, and risk assessment principles is crucial. You have experience in a customer-focused service environment, recognize the importance of record-keeping and GDPR compliance, and can respond effectively to crises. Your innovative thinking, problem-solving skills, and adherence to People Promise values enhance your collaborative and customer-focused approach. You possess initiative, creative thinking, and process-driven quality and risk management skills. Preferred qualifications include relevant field experience, strong English, Math, and computer skills, aligned with a dynamic digital organisation.

If all of this sounds like you then we urge you to make an application with us today!

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7% 
• Excellent holiday package – 35 days annual leave with the option to buy or sell leave 
• Cashback plan for healthcare costs – up to £500 saving per year 
• A bonus scheme for all colleagues at 2% 
• Training and development 
• Extra perks including huge discounts and offers from shops, cinemas and much more.