Pensions Administrator

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

As a Pensions Administrator, you’ll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, this could be a combination of DB, DC and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly.

You’ll be allocated cases to complete in the full pension lifecycle, working on both automated and manual calculations. You will also draft correspondence and reports, run pensioner payrolls and support the Client Executive team.

You’ll approach each case with the same dedication and vigilance, providing the highest level of service to each scheme member.

How you'll make an impact

• Carrying out pension administration tasks and calculations accurately, in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations
• Managing your workload, taking into consideration time required for all cases to be peer reviewed
• Liaising with scheme members through a variety of channels including email, letter or telephone
• Preparing member correspondence and client reports
• Dealing with non-standard client/member queries
• Collaborating with team members and building relationships with supporting teams
• Providing support to team members and assisting the Team Leader as required
• Engaging and being visible with team members and the Team Leader throughout the day
• Assisting the Client Executive team where necessary

About You

• Experience of defined benefit / defined contribution pension scheme administration would be advantageous
• Willing to study/or studying towards the Pension Management Institute’s CPC qualification
• Analytical skills with a logical approach to problem solving
• Ability to process, collect and input data accurately
• Strong prioritisation skills to meet deadlines and disclosure requirements
• Excellent communication skills to answer queries by telephone, letter and email
• Ability to work effectively as part of a team
• Proficiency in Microsoft Office

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care