Despatch Operative

Calling all talented Despatch Operatives who pick and pack orders to support our ever-growing Customer Support operation and hit the ground running! We are proudly seeking a Despatch Operative to work for our well-established and friendly Manufacturing Operations team, in an organisation which manufactures industry-leading hot-holding units. This is your chance to join a successful, employee-owned company and work under your own initiative whilst being supported by our close-knit team as you continue to grow and develop.

Why we are a great place to work:

• Hours: 37.5 hours per week, 7.00am to 3.00pm
• Annual Partnership profit share bonus based on company performance, payments are tax-free up to £3,600
• Enhanced Pension scheme, company contribution of 8%
• Incremental holiday of 25 days holiday, plus bank holidays, increasing to 29 days
• Life Assurance Scheme of 3 times annual salary
• Enhanced Illness, Maternity, Paternity, and Bereavement leave
• Referral Incentives
• To support health, mental, and social well-being there is a Partner Assistance Programme that provides confidential advice, Mental Health Champions, and access to Occupational Health Services
• Competitive pay rates, we are a Real living wage employer
• Great scope for progression and continued learning/development

Role Overview:

Based at our brand Flexeserve, at the Hinckley site in Leicestershire, you will play a pivotal role in the Operations department and be an integral part of a dynamic team that value teamwork and supports each other towards a common goal. Here you will ensure all orders are picked and packed in a timely manner, ensuring our lead times are adhered to and in accordance with business goals and objectives.

• Order Fulfilment: Ensure all customer support orders are picked and packed to the required standard, adhering to company lead times. Use scanners, barcodes, and serial numbers to locate and track inventory for shipment.
• Efficient Picking: Safely pick items from warehouse shelving using forklifts, pallet trucks, and other necessary equipment.
• Secure Packaging: Package items securely with bubble wrap and cardboard boxes to ensure protection during shipment.
• Documentation: Complete paperwork accurately to enable efficient tracking and ensure order accuracy.
• Export Coordination: Provide weights and dimensions for export orders to the Customer Support team, ensuring compliance with shipping regulations.
• Stock Management: Monitor and maintain stock levels of packaging materials, ensuring adequate supplies for continuous operations.
• Loading/Unloading: Assist with loading and unloading deliveries, coordinating with other departments when lifting equipment is required.
• HSEQ Reporting: Report any Health, Safety, Environment, and Quality (HSEQ) concerns, collaborating with the Logistics Supervisor and HSEQ team to maintain our high operational standards.
• Health & Safety: Adhere to company health and safety policies, taking proactive steps to ensure a safe working environment.
• Communication: Maintain clear and effective communication with the Logistics Supervisor, promptly reporting any issues that could impact deliveries.
• Housekeeping: Ensure the Despatch area is clean, organised, and maintained to company standards.

Get ready for endless opportunities to make an impact!

We would love to hear from people with the following skills:

• Self-motivated, able to work independently, and collaborate effectively in a cross functional team
• Team Player: Strong team working skills, with a focus on collaboration and achieving shared goals.
• Problem Solving: Ability to troubleshoot and resolve issues efficiently to maintain workflow.
• Critical Thinking: Capable of making informed decisions under pressure in a fast-paced environment.
• Adaptability: Flexibility to adjust to changing priorities and evolving customer requirements.
• Attention to Detail: A meticulous approach to packing and paperwork to ensure accurate and secure shipments.

Flexeserve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our Partners.

Notes: We appreciate all applications, but only shortlisted candidates will be contacted.

Please note we are not working with recruitment agencies for this role.

We are unable to sponsor work visas, all applicants will need to have the right to work in the UK in place.