Fulfilment Administrator

Are you an experienced administrator with a knack for customer service and IT skills?
Our client, a leading multichannel distribution company, are looking for a Fulfilment Administrator to join their dynamic team in Copthorne.

*Please note due to location own transport is essential!*

What's on Offer:

• Monday to Friday, 9am-5pm.
• 20 days holiday bank holidays and your birthday off, increasing to 25 days after 1 year of service.
• Competitive salary up to £23,000pa DOE.

Key Responsibilities:

• Handling customer queries related to missing stock, faulty items, and delivery timescales.
• Updating stock levels on the warehouse system.
• Booking courier collections and deliveries.
• Obtaining quotes for deliveries and collections.
• Providing general back-office administration support.
• Liaising with external courier providers to calculate pricing.

What We're Looking For:

• Previous experience in IT and customer service or administration.
• Strong organisational skills and attention to detail.
• Ability to work efficiently within a fast-paced environment.

If you are proactive, customer-focused, and ready for a new challenge, we'd love to hear from you!