Receptionist

We are looking for a friendly, enthusiastic and experienced receptionist to join our Reception team on a part-time permanent basis. This is a key role, providing a welcoming first point of contact to patients and their families, and to all visitor to the Hospice, whilst operating a switchboard in a warm, confident and professional manner.

The ideal candidate will have previous reception experience, strong customer service skills, and the ability to deal with a wide range of people. You’ll be able to communicate with others in a warm, friendly and helpful manner, both face-to-face and on the telephone, and assist others in a friendly and empathetic way.

You’ll have the ability to deal with difficult situations calmly and professionally, and through your flexible approach, you will adapt to a range of tasks in an often-changing and unpredictable environment. You will support and be supported by a team of volunteer receptionists, so experience of working with volunteers would be an advantage.

Employer: St Columba's Hospice Care is an independent Scottish Charity, SC003634, regulated by the Scottish Charity Regulator (OSCR).

Benefits: Continuous employment at St Columba's counts towards the calculation of entitlement for all St Columba's service related benefits including annual leave allowance, occupational sick pay, maternity/paternity leave & pay etc.

An independent Scottish charity, St Columba's Hospice offers competitive rates of pay, generous pension contributions, annual leave allowance and occupational sick pay entitlements that increase with length of service at St Columba's Hospice, and a supportive and rewarding place to work, with our own on-site education and research team - we're an Investor in People organisation! For a full summary of terms and conditions of employment please refer to the vacancy pack for the role you are interested in.

22.5 hours per week: Saturdays, Sundays and Mondays  

Permanent / Part Time

Hospice Band 2 – £24,365 pro-rata (based on 37.5 hours per week), rising to £25,368 pro-rata (following review & satisfactory performance) + Unsocial enhancement + Pension