Oracle Helpdesk and Security Lead

Oracle Helpdesk and Security Lead
Location: London
Contract: Temporary (3 month initial)
Rate: 438.38 per day umbrella 385.81 PAYE per day
Start Date: ASAP
Hybrid Working
Contact: (url removed)

Job Description
Service Care Solutions are currently recruiting on behalf of a Local Authority in London for a Oracle Helpdesk and Security Lead to join the team on a temporary basis. The postholder will be responsible for the implementation of Oracle Fusion Internal Service Request (Finance Help Desk) including writing knowledge articles, action plans, professional user training guides and process maps.

The postholder will identify help desk requests that require action plans and forms, and work with key officers across Finance to define the content and sequence of the action plans and forms and that these are consistent with policies and process maps.

Candidate Criteria

• Experience of using Oracle Fusion or similar ERP system as part of an implementation team.
• Working knowledge and experience of help desk administration and internal service request or similar ticketing systems
• Understanding of local authority financial systems including GL, AR and AP modules
• Great communication skills with the ability to work well on own initiative as well as part of a team.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed)

Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.