Retail Assistant Manager

We are looking for someone to join the team as a Retail Assistant Store Manager in our Hanham shop.

Are you someone who is looking for their next career step, passionate about charity, fashion and wants to use their skills to make a real difference? Then we want to hear from you!

This opportunity is perfect for someone who is organised, hands on, proactive, creative and driven! You will enjoy one of the most diverse, career building and rewarding roles in retail. You will be joining a great team working in a supportive and collaborative environment for one of Bristol’s best loved charities.

Key responsibilities:

• To assist and work alongside the manager in optimising sales, managing, and leading a team of staff and volunteers
• Delivering consistently high retail and customer service standards
• Actively supporting and demonstrating our values through your role
• In the manager’s absence ensure that all instructions and information from Head Office and line management are communicated to staff and actioned on a regular basis
• Promotion of diversity and gender rights

What we are looking for:

• Able to work in a fast-paced environment
• A genuine interest in fashion, charity retail and second hand
• Excellent leadership, customer service and interpersonal skills
• Ability to earn trust, motivate and build rapport
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet
• Inspired to face the challenges of charity retailing

About Us

St Peter's Hospice is a well-loved hospice that provides extensive inpatient and community services, in Bristol and the surrounding areas. Every year St Peter's Hospice makes a difference in the lives of thousands of patients and their families when it matters most.  

Many of our staff work directly with patients and their families in nursing, health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied office-based roles. 

Our aim is to provide an inclusive, safe and healthy workplace that boosts creativity and motivation. 

Our Inpatient Unit is a state-of-the-art centre of clinical excellence, that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit, you'll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients. 

The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives, supporting the NHS and care homes provide end of life care.

The Benefits

For our nursing and clinical teams, we offer attractive terms and conditions similar to the NHS including: 

• NHS equivalent salaries 
• Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years’ service) 
• Continuance of the NHS Pension Scheme for existing members

Working 30 hours per week, 4 in 7 days  

Salary: £23,541 up to £24,128 FTE per annum, dependent on experience 

Permanent position