Administrator

The Counselling Service is looking for an experienced and enthusiastic individual to provide excellent administrative support to the Student Counselling Service. 

The Opportunity:

You will have the opportunity to work as part of a small administrative team providing customer-focused support to a busy team of counsellors and psychotherapists to students.

Daily tasks include allocating and managing clinical appointments; being first point of contact for all queries and responding to enquiries from students seeking counselling in a timely and sensitive manner. Tasks are rotated on a daily basis so post-holders need to have knowledge and ability to work in all team activities.  

The post is full-time (35 hours per week) and you would be expected to work 5 days per week, at least 3 days on campus.

The University Counselling Service is accredited by the British Association for Counselling and Psychotherapy.

Your skills and attributes for success: 

• Strong IT skills and fully proficient in the use of the Microsoft office suite.
• Experience working in a similar office environment.
• Good interpersonal and communication skills with the ability to be positive, tactful and non-judgemental.
• Be resourceful and able to use initiative.
• Able to work to a high standard whilst under pressure.

As a valued member of our team you can expect: 

• A competitive salary 
• An exciting, positive, creative, challenging and rewarding place to work. 
• To be part of a diverse and vibrant international community
• Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. 

Grade UE04: £25,433 to £28,081 per annum

USG / Student Counselling Service

Full-time: 35 hours per week

Open-ended: permanent