Field Service Technician - Surrey County

TSG UK is the sole installation service provider for Karcher commercial vehicle washing facilities nationwide and we are expanding our field service teams to offer the best possible solutions to our customers. We are now hiring a Surrey based Field Service Technician to join us on our journey. This is a fantastic opportunity that provides you with a career road map and where no two days are the same!

What you'll do:

You will be directly involved in the servicing, maintenance and repair of jet and roll over washing equipment across our customers sites and petrol forecourts, covering the South East and London area.

Key Responsibilities:

• Daily diagnostic testing, troubleshooting and repair of vehicle wash equipment (this will include bus, car and HGV jet and roll-over washing facilities)
• Commissioning of new equipment related to jet and roll-over washing facilities
• Maintain and enhance customer relationships.
• Produce timely and accurate service reports.
• Ensure all calls are attended promptly and within set SLA.
• Ensure all company equipment is properly maintained and in good working order at all times.
• Ensure compliance with set HSSE guidelines.

Skills & Abilities Required for This Position:

• Mechanical/Electrical Engineering HNC/HND (equivalent) and / or relevant experience
• Technical awareness
• Confident in the use of hand tools
• Strong customer service skills with ability to interact confidently and professionally with end customer
• Flexible approach with the ability to work alone or as part of a team
• Comfortable working at height
• Good communication skills
• Understanding of PC hardware (networking and IT troubleshooting is a plus).

If you're ready to take on a challenging yet rewarding role that offers opportunities for growth and development, apply now to join our dynamic team at TSG Solutions. We're committed to your success and providing a supportive environment where you can thrive.

Diversity, Equity and Inclusion, our commitment:

TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK.