Credit Controller

Credit Controller

Pertemps Stoke are seeking an experienced Credit Controller to join our client’s dynamic team in Stoke-on-Trent. This is a busy and varied role, responsible for managing credit for a small number of sites. If you have strong communication skills, an eye for detail, and a proven track record in credit control, we want to hear from you!
Key Responsibilities for this Credit Controller role:

• Proactively manage and maintain credit accounts for a small portfolio of sites.
• Timely collection of outstanding payments through telephone, email, and written communication.
• Monitoring customer accounts, ensuring adherence to agreed credit limits.
• Investigating and resolving invoice discrepancies or payment issues.
• Regularly reviewing and reconciling customer accounts.
• Preparing reports on outstanding debts and liaising with management.
• Identifying accounts that require escalation and working to minimise bad debt.
• Building and maintaining strong relationships with internal teams and external customers.

Skills and Experience Required for this Credit Controller role:

• Essential: Proven experience in a credit control role.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to work in a fast-paced environment.
• Good knowledge of accounting principles and debt collection processes.
• Proficient in Microsoft Office (particularly Excel) and accounting software.
• Ability to handle multiple tasks and prioritise workload effectively.
• Strong problem-solving skills and a proactive approach to work.

Details of this Credit Controller role:

• Monday to Friday – 37.5 Hours per week
• £24,000 DOE
• Free onsite parking
• Location: Stoke-on-Trent
• Temp to perm position for the right candidate

 
Please note that Pertemps will only contact applicants who have the relevant experience for the position. If you wish to discuss other opportunities, then please contact the branch