Head of Partnerships & Alliances Commercial London Hybrid Remote

We're

are a next-generation payments business focused on powering recurring commerce.

Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy.

We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers.

We're scaling as a business, so if you thrive in an environment that's constantly evolving, where purpose driven culture is seen as an enabler to achieve outcomes and where our own unique differences are celebrated, could be the place for you!

Your Mission

We're looking for an entrepreneurial commercial leader, you're resourceful, super collaborative, and passionate about solving challenging problems. This role is for someone who loves diving into the technical details while driving overall commercial strategy.

You'll be responsible for a team of exceptional sales managers, working closely with our Commercial Director to inspire, nurture and drive the team to continued success.

As player-manager, you'll drive the development and delivery of the Partnership & Alliances strategy, enhancing our product capabilities and reach through key integrated partners.

Key Responsibilities:

Strategic Planning and Execution

• Develop and implement a comprehensive partner sales strategy to achieve and exceed individual and team revenue targets and market share goals. Includes partner enablement activities.
• Identify and prioritise target markets, the strategic platforms including ISV's and SI's alliance verticals, and key customer segments.
• Collaborate with the executive team to align the Partner & Alliance sales strategies with overall business objectives.

Team Leadership and Development

• Lead and mentor a high-performing Partner & Alliances sales team.
• Set clear performance expectations and provide ongoing coaching and professional development.
• Foster a collaborative and motivated team environment, promoting accountability and excellence.

Demand Generation & Sales Operations

• Oversee the entire sales cycle from outbound lead generation to deal closure, ensuring a seamless and efficient process.
• Data quality orientation with the ability to harness all available tools and systems to track and report sales activities, pipeline management, and effective forecasting.
• Analyse sales metrics and performance data to identify areas for improvement and growth opportunities.

Client Advocacy

• Build and maintain strong relationships with key Partner & Alliance industry decision-makers.
• Understand client needs and tailor solutions to meet their specific business requirements.
• Act as a trusted advisor and point of escalation for critical client issues and negotiations.

Market and Competitor Analysis

• Stay informed about industry trends, market conditions, and competitor activities.
• Provide strategic insights and recommendations to the executive team based on market intelligence.
• Identify and pursue new business opportunities and emerging markets.

Collaboration and Cross-Functional Leadership

• Work closely with marketing, product development, and operations teams to ensure alignment and support for sales initiatives.
• Influence product roadmap and development based on feedback from platforms, integrated partners and market demands.
• Represent the sales function in executive meetings and contribute to overall business strategy.

Behaviours

• Collaborator with the ability to influence senior internal and external stakeholders and agencies.
• Detail-oriented, adept in using data to drive improvements - each vertical sector you target has clearly defined success metrics.
• A strong communicator, proactive in reporting results and key learnings.
• Passionate about tech, payments, and business development.

What you'll bring

• Deep knowledge of complex Payment Processing sales within the B2B eCommerce space.
• Minimum of 10 years of experience in partnership sales, with at least 3 years in a leadership role.
• Proven track record of successfully leading sales teams and achieving revenue targets.
• Extensive experience in demand generation, including campaign development and execution.
• Strong understanding of sales methodologies, CRM systems, and marketing automation tools.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to analyse data and market trends to inform decision-making.
• Ability to travel as needed to meet with clients and attend industry events.