Are you passionate about doing a good job? Do you share our values? then we hope you’ll consider applying to join our team.
Key Results
- Provide and deliver a comprehensive care and support service including all elements of personal care and hygiene, while maintaining independence and dignity at all times.
- Ensure the social support of residents – e.g., encouraging/facilitating their interests and meaningful activities.
- Assist where required in resident’s health and well-being including nutrition, medication/creams, mobility, shopping/health appointments and supporting/welcome their visitors.
- Formulate, review and maintain resident care plans and paperwork. Consistently working in line with regulatory bodies and SMT policies – for example but not exclusive to GDPR, CQC, HSE, Local Authority expectations etc.
- Build and maintain positive relationships with a wide range of stakeholders across and externally to St Monica Trust.
- Undertake housekeeping and laundry duties as necessary for the resident.
Skills and Experience
Communication
- Write notes and messages – numeracy, literacy and verbal skills.
- Communicate with people with differing communication needs.
- Encourage and influence.
- Understand and follow instructions and procedures.
- Strong customer service skills.
- Mixed methods and mediums of communication.
Thinking Style
- Analyses and evaluates given information.
- Adapts style and approach appropriate to situation or task.
- Structures tasks/activities. Pre-empts issues and trouble-shoots.
- Refers appropriate decisions to line manager.
- Identify and recommend learning and development areas for colleagues.
- Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
Well-being and Values
- Demonstrate interest, care and attention.
- Create a positive impression.
- Reliable, dependable and professional.
- Collaborate with residents – tailoring service to meet individual needs.
- Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues’ healthor well-being.
- Understand the needs of older people and people with dementia (including willingness and motivation to learn).
- Aware of cultural and individual differences in all interactions and service areas.
Working with Others
- Works effectively as part of a team.
- Builds relationships of trust with others (team, residents and their family & friends).
- Potential exposure to challenging, physical or emotional situations.
Hourly rate: £12.43 per hour, plus enhancements where applicable.
Bank position, shifts will be as and when required.