E&F Centralised Administrator - Evenings

Are you an experience administrator? Are you a strong communicator? Do you have excellent organisation skills?

We are recruiting a permanent Evening Facilities Administrator, to join our Centralised admin team based in Bristol. The role is part-time, 30 hours a week, working Monday to Friday 16:15 - 22:15.

This role of Facilities and Estates Administrator is to support the Division with the delivery of a smooth and comprehensive centralised administration service. You will work across 4 key areas:

• Rostering
• Absence
• Ordering
• General Administration

Main duties of the job

Duties of the role include but are not limited to:

• To notify line managers of non-arrivals to ensure welfare checks are given to staff members
• Using requirements submitted by departments, creating overtime & bank allocations, ensuring staff are allocated fairly and are compliant with trust policies & working time directive
• Staff the absence line, taking calls from staff members, obtaining information such as planned return to work date, fit note queries etc.
• Support managers by preparing Performance Management templates and meetings
• Support with general IT queries from staff, such as ID Badge access, ESR & Kallidus Access

Person specification

Qualifications

Essential criteria

• Good Standard of education at GCSE Level (Grade C/4 or above including English or equivalent)
• IT qualification or equivalent digital experience

Desirable criteria

• Business Administration or Customer Services Level 3 qualification or equivalent

Skills

Essential criteria

• Standard keyboard skills and a moderate level of typing speed
• Ability to build and maintain effective working relationships with both internal and external stakeholders
• A flexible approach with the ability to cope with changing demands

Knowledge

Essential criteria

• Experience of accurately reporting information to managers and stakeholders
• Experience of effectively responding to queries from a range of audience (
• Digital experience in supporting users in the use of technology

Desirable criteria

• Experience of providing a service to internal and external customers
• Significant experience of working in an administrative capacity