Care Coordinator

Care Coordinator
Location: Wandsworth
Salary:£25,000-£27,000
Full Time - Permanent

Please note: Sponsorship is not available

The Recruitment Crowd are currently looking for an experienced Care Coordinator to work closely together with a small friendly office team and team of carers in Wandsworth.

The role includes:

• Coordinating carers and customers schedules.
• Responding to existing customers and carers.
• Handling new potential customer enquiries and matching these to carers availabilities.
• Recruitment and interviewing of new carers.
• Carrying out carer supervisions/appraisals and administrative tasks.
• Ensuring compliance/ policies and procedures.

The ideal candidate will be:

• caring, and committed to excellent care
• honest and transparent
• reliable
• respect others
• work together
• committed to learning and developing

In addition, we are seeking candidates with the following capabilities:

• Care coordinating experience.
• Excellent telephone manner.
• Good communication skills, both oral and written.
• Ability to engage quickly, effectively and in a friendly, professional manner with anyone.
• Computer literate ability to use Access People Planner and Access Care Planning (respectively our rostering and electronic care management systems), as well as being confident using all Microsoft Office 365 software.
• Highly accurate, with excellent attention to detail.
• Well-organised, and a good time manager, able to prioritise tasks effectively.
• Real-time problem-solving skills, intelligent and comfortable with working under time pressure.
• Good office administration/filing; enthusiastic and happy to muck-in with all office tasks and activities.
• Live within the London Borough of Wandsworth, or close by.

The salary will be based on experience/capability, in the range £25,000-£27,000 per annum.

Office hours are 9:00am to 5:00pm Monday to Friday, plus on call on a rotational basis with other members of the office team; for each week of on call undertaken there is an additional half a day holiday entitlement.

This is your chance to be part of an established company where your contributions directly impact the lives of others. If you re ready to step into a challenging and rewarding role, apply today! We would love to hear from you!