Awarding Organisation Coordinator & Exams Officer

About the Role
We are seeking an experienced and organised Exams Officer and Awarding Organisation Coordinator to manage and coordinate all exam-related activities. This role will involve overseeing qualifications and certifications across various awarding bodies, arranging End-Point Assessments (EPA), leading External Quality Assurance (EQA) visits, and managing learner data. You will play a key role in ensuring that exam processes run smoothly and qualifications are registered, approved, and certified accurately and on time.

Key Responsibilities

• Qualification Registrations & Approvals: Manage new qualification and site approval requests for multiple awarding organisations.
• Claims Processing: Monitor and submit claims for a range of qualifications, ensuring timely EQA visits.
• End-Point Assessments (EPA): Organise EPA bookings and upload mandatory documents and certificates on relevant platforms.
• External Quality Assurance (EQA) Visits: Coordinate EQA visits, liaising with centres, quality teams, tutors, and IQAs.
• Exam Coordination: Oversee exam activities, including functional skills, vocational qualifications, and others. Ensure exams are conducted according to regulations.
• Data Management: Maintain accurate learner records using PICS software and coordinate with systems like OneFile.
• Complaints Handling: Act as the complaints officer, resolving issues in line with company policies.
• Surveys & Feedback: Collect and manage learner feedback to support continuous improvement.

Qualifications & Skills

• Proven experience in exam coordination or working with awarding bodies.
• Familiarity with PICS or similar learner management systems is advantageous.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication skills, both written and verbal.

S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK.

Reference: 4845

Salary: 24,000 to 27,000/year

Location: Birmingham