Deputy Team Manager

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.

We are stepping up for our residents like never before.

About The Role

Hounslow’s Adult Social Care department is a dynamic service, fast- paced service comprising of Social Workers, Social Work Assistants and Social Care Advisors that work with multiple professionals to ensure that residents of Hounslow have access to a Adult Social Care Duty team that will identify the support they require as soon as possible.

The team is based within Hounslow House and staff work both on site and remotely.

Within the role as a Deputy Team Manager in the Hospital Social Work Team will require knowledge of the Hospital discharge process and ability to work as part of an MDT Team to achieve the best possible outcomes for residents. The role will also require a robust understanding of the Mental Capacity Act and ability to challenge, where appropriate, discharge plans that may not be in the best interests of the residents we serve.

As a Deputy Team Manager, your primary functions will be to take responsibility for staff’s practice and performance whilst ensuring an appropriate use of resources such as maximising the support available from preventative services. In the Team Manager’s absence, a Deputy Team Manager will also need to deputise and be confident in leading the team when required.

Human Rights is at the centre of the service’s work, and we ensure that we are the voice of the resident that we are serving and that we embody our social work values in our day-to-day roles.

We will provide excellent career opportunities and encourages active learning through the learning and development programme on offer. You will be well supported in your role through supervision, training and professional development.

The successful applicant will be registered with Social Work England as a qualified Social Worker and have a passion for social work values and supporting residents and staff wherever possible.

About The Team You’ll Be Working In

The Hospital Social Work Team is a fast-paced person-centred service that places the needs of our residents first. We have a strong team work ethic and attend the Hospital wards on a daily basis to spend valuable face-to-face time with our residents prior to their discharge. We fundamentally believe that all our residents are entitled to the best level of care and support and work tirelessly with our colleagues in the NHS to support safe discharges. We offer great opportunities for career development and if you are successful you will be supported to identify your areas of strength and how we can assist you in career progression. 

About You

• You will have contributed to a positive team culture and be a strong team member, with an emphasis on achieving collective goals and supporting colleagues on a daily basis.
• You will bring experience of delivering positive outcomes for residents that you have worked with and demonstrate examples of where you have upheld human rights.
• You will have sound and detailed knowledge of legislation such as the Care Act 2014, Mental Capacity Act 2005. You will require a good knowledge of Ordinary Residence statutory guidance and Safeguarding Adults procedures to help lead the time on decision-making in these areas.
• You’ll have to demonstrate your ability to work to tight timescales in a fast-paced environment and be able to flexibly manage your day-to-day priorities.

Your key responsibilities will include:

• Providing guidance and advice to staff regarding the Care Act and statutory duties that we must comply with.
• Supervising staff.
• Managing incoming Safeguarding alerts and identifying whether Section 42 enquiries are required to manage risk for our residents.
• Working effectively as part of a team and contributing to a collaborative environment and acting as a duty manager once per month at weekends which will require telephone discussions to be held and guidance given to workers when required.