Volunteer Coordinator (Maternity Cover)

Could you champion Sheffield and Rotherham Wildlife Trust’s wide ranging volunteer offer?

We’re recruiting for a Volunteer Coordinator for maternity cover for 3 days a week.

Generously supported by The National Lottery Heritage Fund, the Volunteer Coordinator role supports and inspires staff and volunteers to take action for wildlife.

The role requires a keen eye for detail, experience of line management, project leadership and data analysis, as well as an understanding of what motivates and engages volunteers to share their valuable time to support nature.

Overall Purpose

To lead the Trust’s volunteer offer across a broad range of activities, including practical conservation, ecological data collection, ranger tasks, office tasks, advocacy, communications, outdoor learning and family engagement. To champion and promote volunteering across the organisation and externally.

Main Duties

• Lead the Trust’s volunteer offer, supporting and coordinating volunteer leaders across the Trust to ensure that our volunteers have a positive and enjoyable experience.
• Line manage and support a team of Community Wildlife Rangers to provide a volunteer offer of practical conservation and engagement activities that supports the biodiversity aims on our Nature Reserves.
• Support a Volunteer Ranger programme across our Nature Reserves and Yorkshire Water sites in partnership with the Community Wildlife Rangers.
• Lead and champion the Trust’s volunteer management policies and procedures, ensuring the Trust is compliant with relevant legislation, best practice and our own policies and procedures.
• Deliver a Heritage Lottery funded project workstream around diversifying volunteers and evaluation. Leading on the management of a small team and reporting results. Due for completion in March 2024 (extension subject to funding).
• Ensure all volunteer enquiries are responded to, providing excellent customer service.
• Oversee the processing of volunteer information and data, including relevant health and emergency contact details and hours, to ensure data capture and data protection. Ensure regular and accurate reporting.
• Working across teams, identify new volunteering opportunities to support the Trust’s activity. Promote the Trust’s volunteering offer, actively engaging with diverse audiences to remove barriers to participation, including attending Volunteer Fairs and events.
• Provide volunteer leaders with induction and training in how to work with volunteers, including making volunteering accessible, and dealing with challenging volunteers.
• Support volunteers on a 1-2-1 basis as needed with any issues or additional support needs.
• Support volunteers and community groups to develop a broader relationship with the Trust.
• Manage the budget for volunteer expenses and equipment, adhering to the Trust’s financial procedures, and seeking additional funding with the Trust’s Fundraising Officer.
• Plan and deliver regular volunteer social events and communications.
• Support work experience and student placement opportunities.

General Duties

• Work to and promote the Trust’s charitable objectives, strategy, policies and procedures, including the Trust’s culture statement.
• Undertake any other duties as required by the CEO that are commensurate with the skills and responsibilities of this post.
• Where appropriate, promote membership of the Trust.
• Present a professional image of the Trust at all times.