Customer Service / Finance Assistant

The University's Finance Directorate is responsible for the delivery of professional financial and accounting advice and decision support services, both to University staff and external stakeholders. It also ensures compliance with statutory and regulatory financial requirements.

The Sales Ledger Team, 19 members, is a proactive and friendly team.

We have two teams within the Sales Ledger Team, Invoicing and Recovery. The Invoicing team is responsible for raising invoices for services provided by the University and the Recovery team is responsible for ensuring all funds due to the University are collected and accounted for correctly. As a member of the team, you will be dealing with associated queries via email and phone and providing specialist support to students and staff to ensure that debt owed to the University is converted to cash in a timely manner.

If you have excellent communication and interpersonal skills, always provide a high standard of customer service, have a keen eye for detail and have a proactive approach to problem solving, capable of managing your own workload and enjoy working with systems and figures then this could be the job for you.