Hire Controller

Job Title: Hire Controller

Location: Huddersfield

Salary: 30k + Bonus

We are looking for an experienced Hire Controller for a leading company that provides complete hire and sales service for a wide range of Construction Plant, Tools, Excavator Attachments and Secure Site Accommodation.

This role operates from the depot at Huddersfield depot. Our trade is predominantly B2B with companies ranging from sole traders to national civil engineers, but we also deal with consumers.

We are looking for an experienced hire controller ideally from a tool, plant, access, or any other equipment hire background.

Role Description:

• Dealing with customers at the trade counter
• Answering the phone and responding to emails/messages
• Negotiating with customers over Rates, deposits, transport, damages & disputes.
• Helping, giving advice, solving problems, and building relationships
• Processing orders on our computer system and general administration, including Hire Contracts, Transport notes, damage charges, and workshop job sheets.
• Monitoring stock levels and organising equipment transfers from other depots.
• Organising deliveries and collections into driver schedules/runs

The perfect candidate will be:

• Have a proven track record of providing great customer service, ideally within the hire industry
• The enthusiasm to learn about our business and range of equipment we supply.
• The ability to multi-task, working quickly and accurately under pressure
• A good level of numeracy, literacy, and IT skill

Click apply now and one of the team will be back in touch shortly!