Customer Service Administrator

A manufacturing and production client of ours in the Witham area are recruiting a Customer Service Administrator to join their team. This is a 1-year maternity cover position working Monday - Friday 8.00am - 4.30pm and paying up to 24,500 per annum depending on experience. This role is seeking appointment by January 2025.

Key Duties include but are not limited to:

• Processing customer orders (using the in-house system) received via email and liaising with customers to ensure their requirements are achievable and are met.
• Answering the main switchboard, assisting where possible and diverting calls when required.
• Liaising closely with internal departments to schedule planning, production and transport in line with customer installation programmes.
• General office duties of filing and archiving.

Skills and Experience required to be considered for this Customer Service Administrator position:

• 1+ year experience within a similar role
• Strong customer service skills
• Highly organised
• Ability to prioritise
• High attention to detail

If you feel like you meet the above criteria & would like to be considered for this Customer Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.