Account Manager

A client of ours in the Chelmsford area are recruiting an Account Manager to join their team. This is a full-time position working Monday - Thursday 9.00am - 5.30pm and Friday 9.00am - 5.00pm. Paying a starting salary of 27,000 per annum + uncapped commission depending on experience (OTE 35,000 - 40,000).

Key Duties include but are not limited to:

• Manage and grow a portfolio of accounts, building strong relationships with customers.
• Retain existing customers and identify opportunities for repeat business.
• Work closely with the Key Account Manager and Sales Support team to ensure a smooth transaction process for clients.
• Participate in campaigns designed by the senior sales team.
• Develop and implement pricing strategies and stay up to date on market trends and competitor analysis to maximise profitability.
• Handle incoming enquiries, quotes, and order processing, ensuring that sales opportunities are captured and converted into sales.
• Maintain up-to-date knowledge of company products and industry trends.
• Monitor website products and pricing to ensure the web sites are always up to date.
• Meet or exceed service level agreements set by management.
• Logging all customer interactions onto to the CRM.
• Provide regular reports and updates to the Key Account Manager and Head of Sales with relevant KPIs, including account growth, retention rates, and overall performance.

Skills and Experience required to be considered for this Account Manager position:

• Previous sales and account management experience
• Self-motivated
• Ability to upsell opportunities from sales orders to drive additional revenue.
• Proficiency in CRM systems (e.g. HubSpot, Salesforce) is desirable, knowledge of NetSuite would be beneficial (full training provided.)
• Excellent communication skills
• Adaptable and able to thrive in a fast-paced environment.
• Willingness to learn and evolve with the role as the company grows.
• A valid UK driving license and passport may occasionally require travel to events.

Great Benefits to working for this company include:

• 23 days holiday + your birthday off
• Yearly Group Profit Bonus
• Agile Working
• Salary Sacrifice Car Scheme
• Company Pension
• Employee Assistance Programme
• Free Parking on site
• Paid Christmas & Summer Events
• Quarterly Social events

If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.