Customer Advisor
Glasgow
Full Time
Permanent
£11.44 per hour
- We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.
- You will work onsite and report into the Assistant or Store Manager and in the bustle of the airport where customers are rushing through to catch that flight it’s important that we create a great shopping environment.
- We offer generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare and Boots Retirement Savings Plan.
The hourly rate for this role is £11.44 and up to £12.02 across selected location. The hourly rate will increase after 6 months in role.
Location: Glasgow, Airport Airside
37.5 Hours
Please note this role will contain heavy lifting. Our airport stores typically have an earliest shift start time of 12:45am and the latest shift end time of 8:45am. To obtain an airside pass you will need to provide 5 years of references with any gaps in employment covered by character references.
About the role
You will work onsite and report into the Assistant or Store Manager and in the bustle of the airport where customers are rushing through to catch that flight it’s important that we create a great shopping environment. Here’s how you will do it:
- Working with our customers. There are so many different customers from those travelling on business, to those travelling long distance and you’ll be there to help provide a great shopping experience.
- Working as a team. From helping with the delivery and putting products on to shelves, to being on the tills, no two days are the same. Working as a team, you will help to make sure that our stores are clean, tidy, and presentable and provide a store that we can be really proud of.
- Be an expert. You will know the products across your store meaning you can give great advice, showing your customers options they might not have considered before.
What you’ll need to have
Full training is provided for this role, and we are looking for people who:
- Excel in a varied environment, working at pace
- Communicate and listen
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
It would be great if you also have
Experience providing customer care and delivering great customer service but this is not essential.
Our benefits
- Boots Retirement Savings Plan
- Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare