Legal Administrator

Williams Lea seeks a Legal Administrator to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they can spend on fee-earning tasks.

The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ISC while adhering to all client processes, protocols and policies.

Key responsibilities

• Attending on receipt of instructions from Fee Earners and carrying out said instructions in accordance with the standard operating procedures
• Carrying out electronic checks and client due diligence in accordance with the Anti-Money Laundering regulations
• Sending out standard emails
• Updating data on CRM system
• Call handling as needed
• Providing a defined administrative service, including file opening and closing, following standard operating procedures
• Ensuring all work is completed to the highest standard
• Raising queries and concerns with designated individuals, as required
• Recording tasks and other management information, as required
• Completing reporting tasks, as required
• Producing and maintaining Excel spreadsheets, where required
• Liaising with fee earners, PAs, secretaries and other business support departments as required
• Contacting customers of client firms to gain personal and/or matter related information
• Taking an active role in the care of clients and being wholly familiar with all processes

Personal attributes

A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.

• Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
• Excellent telephone manner and competent knowledge of telephone systems
• Excellent communication, organisation and team skills
• Excellent attention to detail
• Flexible and dependable, able to take the initiative
• Able to remain clam under pressure and work to tight deadlines and defined SOPs
• Conscientious, approachable and enthusiastic
• Able to quickly build confident, respect and trust with others
• Have a positive approach to daily tasks and have a solution focused working method

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

Salary: £23,400 per annum, plus company benefits

Location: Leeds, LS10 1AB

Contract: Part Time, Permanent

Shifts: 37.5 hours per week, 9am until 5:30pm with 1 hour break

Work model: Hybrid, this will also be discussed in more detail at interview