MICE Operations Co-ordinator

MICE Operations Co-ordinator - London/ Hybrid - Up to 35,000

I am currently recruiting for one of largest private travel companies with offices in over 36 locations worldwide focusing on a variety of travel offerings from tours, business travel and corporate events. They are expanding their growing team in London and recruiting for 2 MICE Operations Co-ordinators to join their team.

MICE Operations Co-ordinator, Key Responsibilities:

• Help develop and maintain a web-based portal for all services needed to develop successful tours and events.
• Collect and optimize tariffs for non-contracted products.
• Catalogue all products in an accessible, engaging, and informative manner.
• Participate actively in projects related to the development of the segment.
• Support the sales process by producing appealing and informative offer letters, addressing queries and concerns.
• Execute itinerary and revenue checks.
• Cross-sell and promote various destinations and products offered by the network of offices across Europe.
• Advise sales on suitable products and services based on client requirements.
• Coordinate booking requests with the operations teams for various services.
• Support the booking process when needed.
• Conduct site inspections of hotels, restaurants, and other venues as required.
• Attend VIP/key events to help with coordination and service delivery as needed.

MICE Operations Co-ordinator, Key Skills Required:

• Previous experience working within a Support or Co-ordinator role within a MICE team
• Able to work independently and collaboratively on projects.
• Focused on revenue, customer satisfaction, and high-quality service delivery.
• Proven background in creating, proposing, and operating MICE and SIT packages is desirable.
• Experience in creating and delivering high-quality event documentation.
• Some marketing knowledge, especially in the use of social media and other marketing tools, is preferable.

Additional Information:

• Paying 30-35K
• Hybrid role with 2 days a week in the offices in the City of London. The first 2-3 months will require 3-4 days in the office while settling in
• Working Mon - Fri
• Free onsite pool and gym

To apply for this MICE Operations Co-ordinator please either apply online, email (url removed) or call Amy on (phone number removed) quoting Ref: AM59149

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