Neighbourhood and Enforcement Lead

Position: Neighbourhood and Enforcement Manager
Employer: B&D Reside Regeneration Ltd
Location: Hybrid (Barking/Home)
Salary: 62,000 - 70,000 p.a.
Reporting to: Head of Neighbourhoods

Panoramic Associates is excited to be recruiting for B&D Reside Regeneration Ltd as they embark on a transformative journey, reshaping the way they deliver services to their residents. This is a unique opportunity to join the organisation at a pivotal moment as they take over the management of 1,000 new homes in the next year, totalling up to 3,500 by 2025.

Role Overview: As Neighbourhood and Enforcement Manager, you will play a key leadership role in delivering a high-quality, comprehensive tenancy, neighbourhood, and enforcement service across a mixed-tenure housing portfolio. Your strategic direction and operational oversight will be crucial in driving service excellence, ensuring compliance with regulations, and continuously improving resident satisfaction.

Key Responsibilities:

• Lead the operational delivery of tenancy management, neighbourhood services, and anti-social behaviour (ASB) services.
• Develop and implement strategies for improving resident engagement and satisfaction.
• Ensure services comply with all legislative and regulatory requirements while promoting best practices.
• Manage and motivate a high-performing team, ensuring effective communication and personal development.
• Drive continuous improvement initiatives to enhance service delivery.
• Manage relationships with external partners and stakeholders to ensure seamless service delivery.
• Lead on financial control, budgeting, and reporting for the service area.

Ideal Candidate:

• Extensive experience in neighbourhood, tenancy, and ASB management within a housing context.
• Proven leadership skills with the ability to manage, motivate, and develop teams.
• Strong knowledge of housing and ASB legislation and community safety practices.
• Excellent communication and stakeholder management abilities.
• Skilled in driving performance improvements and managing large-scale projects.
• High IT literacy, including experience with housing management systems.
• Full UK driving licence and access to a suitable vehicle for work purposes.

This is an exciting opportunity to join a forward-thinking organisation dedicated to improving services for residents and shaping the future of housing management. If you're a dynamic leader with a passion for delivering excellent housing services, apply now!

To apply or for more information, please contact Panoramic Associates today.