Sales Administrator

I am recruiting on behalf of an instrumentation company that both design and manufacture hi specification equipment. I am looking for somebody that has an experienced background in supporting a sales team within an administration function.

You will be working in a small, dynamic team, so it is important that you are flexible and self-motivated. The majority of our customers are scientists and engineers, so some background and interest in science or engineering is desirable but not essential.

Key areas of responsibility:

• Screening and logging customer enquiries including phone calls and emails
• Assigning sales enquiries/ opportunities to the relevant sales team member / distributor
• Logging and processing orders on the system
• Updating customers upon receipt of their order to confirm details
• Ensuring orders are checked and released by the Sales Team / Production within agreed timeframe
• Liaise with stores personnel to ensure the customer's order is shipped on time
• Monitoring data logged in CRM is accurate and up to date
• Making travel arrangements for the Sales Team
• Providing administrative support to the Sales Team when required

Knowledge, skills and experience:

Experience in sales administration role for technical or scientific products

Proficiency with CRM software and Microsoft Office

Knowledge of administration recordkeeping practices

Outstanding organisational and multitasking skills

Excellent written and verbal communication skills, as well as customer service skills

Excellent interpersonal skills and a proactive approach towards problem-solving

Requirements:

The role will suit a person with several years of experience of sales support administration for international markets.

Minimum of college education

Minimum 3+ years work experience in technical/scientific products industry would be advantageous

Office-based

Ability to work to deadlines and complete tasks in a timely fashion, to meet customer requirements

Right to employment in UK