IT Solutions Analyst

We are a team of people who love and look after six of the most wonderful palaces in the world.

We have an opportunity for a Solutions Analyst to join our Information Technology Business Solutions Team.

About the role 

In this role you’ll be working in cross functional teams to analyse business processes, systems and data to support the delivery of digital, technology and business solutions projects across our organisation. 

Primarily, you’ll be assisting with workshops, building Proofs of Concepts, collaborating with colleagues and stakeholders to gather requirements to create product backlogs, preparing detailed ‘as is’ and ‘to be’ business process and system maps and carrying out gap analysis.

You will also be assisting in the design of test cases, creating test scripts, and analysing and reporting on test results as well as supporting in the resolution of business applications problems. 

To be successful 

You’ll be self-motivated, pro-active, and organised, being able to plan your own work and knowing when to seek guidance to meet agreed targets and timescales. You’ll have experience of stakeholder engagement, gathering and analysing information and data, understanding, documenting and analysing business processes and defining acceptance criteria. With a broad IT background gained from 3+ years in a similar role. 

You’ll have good communications skills, being able to work in different project frameworks, with an understanding of security and compliance standards, as well as being inquisitive, with in depth experience with Microsoft 365 and other digital technologies and tools.

If you have similar experience, in either agile or waterfall delivery, we’d like to hear from you. 

Benefits include: 

• Hybrid working 
• Enhanced holiday entitlement 
• Generous Employers Pension Contributions (up to 11%) 
• Annual Pay reviews & Bonuses 
• Critical Illness Cover & Life Assurance 
• Family friendly policies and benefits
• Staff discounts and membership to all palaces 

Closing date: 10th November 2024