Senior Digital Solutions Engineer

Position: Senior Digital Solutions Engineer - Bromley, Kent - 60,000 - 65,000
Department: Information Technology
Location: Bromley, Kent

Role Summary
We are seeking a Senior Digital Solutions Engineer to join our dynamic Digital Solutions team, playing a critical role in the development, enhancement, and support of our customer-facing portal, internal systems, and core administration and analytics systems.

About Us
As a financial services provider with a history of nearly 150 years, we specialize in personal insurance, critical illness cover, savings and investment plans, and pension solutions. With over 5.2 billion in assets under management, we serve 3 million customers across the UK, including over 1.5 million child savings and investment accounts. We are committed to supporting family well-being and invest millions annually in causes that benefit families and communities.

About the Role
In this hands-on role, you'll oversee end-to-end solutions, from development to maintenance, for key applications across customer and internal platforms. You'll collaborate with other IT teams to troubleshoot and resolve issues, manage incidents, and prioritize requests based on business impact. This role serves as the 2nd and 3rd line of support for critical applications, requiring an organized, customer-focused approach to ensure optimal system performance.

You'll be a key part of a multi-disciplinary team, contributing to our customer satisfaction and IT performance goals. This role blends responsibilities in system optimization, analytics, and database administration and will involve work on technical specifications, T-SQL development, SSIS package deployment, and release troubleshooting.

Key Responsibilities & Duties

• Monitor and tune SQL Server database performance.
• Conduct SQL Server database administration.
• Design and develop views, stored procedures, and SSIS packages using Visual Studio.
• Provide advice and guidance to ensure solutions are supportable and meet operational standards.
• Manage 2nd-3rd line incidents for client-facing tech, APIs, and business applications.
• Lead in resolving major incidents, participating in post-incident reviews, and implementing changes.
• Collaborate with external software providers and internal teams to resolve incidents.
• Resolve complex application incidents and requests.
• Support the extension of our DevOps framework, improving development and release automation.
• Engage in system design, code review, debugging, and testing.

Knowledge, Skills & Experience

• Minimum of 5 years as a DBA or systems developer.
• Expertise in Microsoft SQL Server, including database administration, data movement, SSIS, and analytics.
• Experience in development and deployment.
• Knowledge of CI/CD principles.
• A strong commitment to quality service and continuous skill development.
• Familiarity with API development and RESTful services is an asset.

What We Offer
You'll have the opportunity to work alongside talented professionals and enjoy a competitive salary, life cover, and a company-contributed pension scheme of up to 10%. We also offer a performance-based discretionary bonus program.

How to apply for this Senior Digital Solutions Engineer role.

Please apply by sending your CV to the links below.