Sales Administrator

Experienced Sales Administrator required

Monday to Friday office based role in Wickford

25,000- 28,500

You would be working within a manufacturing environment that designs air conditioning systems.

As the sales administrator you will be working within a small team meaning your work can really make an impact and there's plenty of room for career progression.

Have worked in a engineering or construction industry?

Have you experience with Sage / SAP or Oracle or any other ERP system?

You will need to have processed orders before and be comfortable providing quotes over the phone.

Duties:

Order Processing: Manage and process sales orders via SAGE ensuring accuracy and timely processing, to promptly to facilitate smooth sales operations.

Quotes: Prepare quotes and sales orders within agreed deadlines

Customer Record Management: Maintain organised and up-to-date customer records to support effective account management via email and phone

Customer Support: Build relationships with new and existing customers, providing technical advice as needed and resolving customer enquiries satisfactorily, conducting follow up calls as necessary

Administrative Support: Offer comprehensive administrative assistance to the sales team, encompassing scheduling, correspondence, and document management, managing email inboxes efficiently

Communication Skills: Demonstrate strong communication and interpersonal skills, ensuring effective interaction with customers and internal teams.

Software Utilisation: Utilise SAGE and CRM software to manage customer information, track sales activities and performance, and support sales representatives.

Problem-solving: Employ problem-solving skills to address customer inquiries and resolve order-related issues, fostering customer satisfaction.

Requirements:

Minimum 2 years working in a sales admin role

Sales order processing experience

Experience working with either an ERP system before such as Sage, SAP, Oracle, or Microsoft dynamics to name a few

Experience working with and creating sales reports

Good written and verbal communication skills

Job Type: Full-time

Pay: 25,000.00- 28,500.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Interested please forward me your cv