Information and Records Manager

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

About the role

The Estates, Projects and Masterplanning department is responsible for managing, maintaining and improving the Museum's buildings and provides project and programme management oversight, delivery and assurance expertise to the vast range of projects we deliver across the Museum from capital works to temporary exhibitions.

Providing a key service across the department, the Information and Records Manager manages all information held and produced by the department, as well as supporting requests for information from across the Museum. You will promote, provide, and maintain corporate advice and guidance regarding Records and Asset Management to the department, wider internal and external stakeholders, and service partners.

You will contribute to the strategic development of service improvement and Quality Assurance in records management to respond to operational needs, maximise service provision and cost efficiency. The postholder will develop and maintain appropriate policies, procedures and protocols to support effective and efficient information management and lead in the effective recording and communication of Estates issues internally and externally.

The Museum is working towards the adoption of a common data environment and the broader application of Building Information Modelling (BIM) within projects and facilities management will be a key part of this role.

About you

This is an exciting opportunity for a pro-active, reliable and collaborative individual to join a busy and exciting department, and to be involved in projects across the Museum.

You will have experience of working in a similar role in a multi-disciplinary environment - ideally within a heritage or public facing function, as well as experience providing technical input and advice to Capital Projects, Project Boards and Working Groups. You will also have knowledge of principles and practices to assess, communicate and improve the quality of data within an organisation, and a practical knowledge of Quality Assurance in records management.

The ideal candidate will have knowledge and experience of Building Information Modelling (BIM) and related software, and experience in Computer Aided Facilities Management (CAFM) systems and Space Databases, as well as experience of working in accordance with BS EN ISO 19650-1 & BS EN ISO 19650-2.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi