Admissions Administrator (1.0FTE FTC until Sept 2025)

Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we have strong partnerships with employers to ensure our students get the careers they dream of and deserve.

In 2023 we rocketed into the top 40 universities in the UK in the highly regarded Guardian University Guide, were ranked the UK’s 2nd top performing modern university in the inaugural Daily Mail guide, and entered the top highly coveted 50 UK universities in the 2024 Times and Sunday Times Good University Guide for the first time. We are the top performing modern University in Scotland in all three guides. We are the only Scottish university with EcoCampus Platinum accreditation and were ranked second in Scotland for sustainability in the most recent People and Planet league table.

With a wide range of professionally accredited courses and links with over 300 industry partners, we have the highest proportion of undergraduate level graduates in highly skilled occupations (83%) compared to other Scottish modern universities - with 91% of our students in employment or further study within fifteen months of graduating (HESA 2023). We are Scotland’s leading provider of Graduate Apprenticeships and we have transnational partnerships around the world, supporting more than 22,000 students from nearly 120 countries. We are committed to widening participation, helping more people from diverse backgrounds into university.

Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

GCU’s Admissions and Enquiry Service are seeking to appoint three Admissions Administrators to assist with the processing of applications, responding to prospective student enquiries, and help ensure that we can deliver an excellent applicant experience for all. The successful candidates will have responsibility for processing decisions, checking applicant documentation, providing guidance on admissions processes and procedures, and other administrative duties to support prospective students.

Educated to HNC level or equivalent relevant experience, the appointed candidates will have a proven track record working with an information or customer management system in an HE or commercial setting. With the ability to work with data, manage own workload to meet deadlines, we will be looking for excellent communication, customer service and interpersonal skills, as well as strong IT competence. The successful candidate will be articulate with attention to detail and strong numeracy skills.

A flexible approach will also be required as work patterns will include some evening and weekend work, on occasion.  Annual leave may be restricted at certain times of the year to accommodate peak business needs.