Support Officer in Early Help

Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!

We are currently offering a secondment opportunity as a Support Officer in our Business Support Team, working in the Early Help and Partnership Service

Flexibility with working hours and agile working locations

Excellent ongoing internal learning, development & training opportunities

A secondment adds to your ongoing learning and experience increasing opportunities for promotion and progression within the organisation

What skills & qualities we need from you?:

• Able to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word). Basic Training will be provided.
• Positive & enthusiastic attitude towards learning and supporting your colleagues.
• Sense of humour.
• Experience of note taking (typed) at meetings.
• Good communication skills & the ability to build good working relationships with team members and wider colleagues.
• Ability to plan workload for the day and be adaptable when service needs might change.
• Ability to think on your feet and work with colleagues to resolve problems.
• Remain calm and resilient under pressure.

What key tasks/responsibilities will the role involve:

• You will be using a laptop and various internal systems and Microsoft packages to conduct your role.
• You will be working in an ‘agile’ way – some home working and some office-based work.
• Drafting & responding to emails.
• Supporting before/during/after a variety of meetings in terms of administration.
• Note taking at a variety of virtual TEAMS meetings (typed).
• Uploading/downloading evidence to/from internal systems.
• Inputting data into spreadsheet/word documents.
• Supporting other administrative staff with office operations.
• Supporting with Subject Access Requests/Police Search requests.
• Providing direct support to Service Managers/Team Managers/Practitioners
• Ingoing/Outgoing mail.
• Paying invoices.

Salary Details: £24,702 - £26,421 per annum pro rata

Job Term: Fixed

Appointment Type: Full Time

Hours: 37 hours per week